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Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.
Server
cloud
data center

The Challenge

Features

Take your support game to the next level

Using Drift live chat and bots create a real-time and close relationship with your customers and easily create escalation path between your support and development team.

Let your support team focus on customers

Create Jira issues from your customers' conversation and transform escalations into actions items on the backlog.

Close the gap between your teams

Notify your support team about the status of the escalated items and reduce friction and loss of context in your teams.