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Drift and Jira Connector
Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.
Hosting Options
Server
cloud
data center

Features

Take your support game to the next level

Using Drift live chat and bots create a real-time and close relationship with your customers and easily create escalation path between your support and development team.
Take your support game to the next level

Let your support team focus on customers

Create Jira issues from your customers' conversation and transform escalations into actions items on the backlog.
Let your support team focus on customers

Close the gap between your teams

Notify your support team about the status of the escalated items and reduce friction and loss of context in your teams.
Close the gap between your teams

Implementation Services

Hit the ground running. Our services start from $995 and will help you save time and deploy the Connector effectively.

Standard Configuration 

We can help you implement and configure your connector for the first time, delivering fast time to value, enabling your teams to drive better communication, efficiency and reducing error-prone interactions.

Standard Configuration + On Boarding 

Besides helping you get started, we provide on-boarding to the new functionalities and system, including how to generate configurations on your own so you can drive your own growth and enable scalability to your team.

Eliminate out-of-sync data with Live-templates

CUSTOMER STORY

Non-Profit Unbound Centralizes internal documentation and eliminates out-of-sync data with Scaffolding and Reporting

Unbound shares how, for seven years, two apps have continuously helped centralize documentation, reduce errors, and simplify reporting across the organization.

Enabling millions of heroes

“Without Reporting, I’d have to plug Confluence data manually into Excel to see and count all child pages, for instance. Now I can use the page:ancestors keychain, which helps me generate these numbers much faster.”

MICHELLE RAU, TECHNICAL WRITER, KFORCE

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