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Connector for Salesforce and Jira
Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.
Server
cloud
data center

Features

Delight your customers

With customer information available in Jira Service Desk, your customer service team have a better insight, can make informed decision and be empowered to create personalized experience for customers.
Connector for Salesforce and Jira

Make the best of both systems

A simple but powerful integration that lets Jira Service Desk and Salesforce do what they are best at. Don't let your teams down by not using the right system for the right purpose.
Connector for Salesforce and Jira

Reduce manual tasks

Reduce manual tasks and context switching. With automatic match between a Salesforce Contact and a Jira Service Desk request reporter, customer information is instantly visible to your customer service team.
Connector for Salesforce and Jira

Make the best of both systems

A simple but powerful integration that lets Jira Service Desk and Salesforce do what they are best at. Don't let your teams down by not using the right system for the right purpose.
Connector for Salesforce and Jira
Connector for Salesforce and Jira

Delight your customers

With customer information available in Jira Service Desk, your customer service team have a better insight, can make informed decision and be empowered to create personalized experience for customers.

Reduce manual tasks

Reduce manual tasks and context switching. With automatic match between a Salesforce Contact and a Jira Service Desk request reporter, customer information is instantly visible to your customer service team.
Connector for Salesforce and Jira

Calculate Your ROI

Project how much money and time the Connector will save you

A Recipe For Success

By eliminating context switching, reducing silos and errors you'll increase collaboration, improve communication quality and get things done faster.

How You Create Value

Your teams will no longer need to change platforms or manually inform other stakeholders about new cases, opportunities or tickets, these will be automatically created and synchronized across Salesforce and Jira.

Imagine, your whole organization up to date on all records, attachments and comments from start to finish.

Need help?

Try the calculator and let us know if you want more details.  We're available to help you create and analyze your business case. We've got your back!

Implementation Services

Hit the ground running. Our services start from $995 and will help you save time and deploy the Connector effectively.

Standard Configuration 

We can help you implement and configure your connector for the first time, delivering fast time to value, enabling your teams to drive better communication, efficiency and reducing error-prone interactions.

Standard Configuration + On Boarding 

Besides helping you get started, we provide on-boarding to the new functionalities and system, including how to generate configurations on your own so you can drive your own growth and enable scalability to your team.

Eliminate out-of-sync data with Live-templates

CUSTOMER STORY

Non-Profit Unbound Centralizes internal documentation and eliminates out-of-sync data with Scaffolding and Reporting

Unbound shares how, for seven years, two apps have continuously helped centralize documentation, reduce errors, and simplify reporting across the organization.

Enabling millions of heroes

“Without Reporting, I’d have to plug Confluence data manually into Excel to see and count all child pages, for instance. Now I can use the page:ancestors keychain, which helps me generate these numbers much faster.”

MICHELLE RAU, TECHNICAL WRITER, KFORCE

read story

We've got their back!

Our Connector is trusted by 3,500+ organizations around the world.

Airbnb
Salesforce
Audi
VMWare
Nokia
IBM
Ebay
Okta
“Salesforce is the center of our knowledge. Everything has to tie to Salesforce. But there was nothing closing the loop.”
- Cy Perry, DoubleDutch

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