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Connector for Salesforce and Jira Service Desk
Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.
Server
cloud
data center

Features

Delight your customers

With customer information available in Jira Service Desk, your customer service team have a better insight, can make informed decision and be empowered to create personalized experience for customers.
Delight your customers

Make the best of both systems

A simple but powerful integration that lets Jira Service Desk and Salesforce do what they are best at. Don't let your teams down by not using the right system for the right purpose.
Make the best of both systems

Reduce manual tasks

Reduce manual tasks and context switching. With automatic match between a Salesforce Contact and a Jira Service Desk request reporter, customer information is instantly visible to your customer service team.
Reduce manual tasks

Implementation Services

Hit the ground running. Our services start from $995 and will help you save time and deploy the Connector effectively.

Standard Configuration 

We can help you implement and configure your connector for the first time, delivering fast time to value, enabling your teams to drive better communication, efficiency and reducing error-prone interactions.

Standard Configuration + On Boarding 

Besides helping you get started, we provide on-boarding to the new functionalities and system, including how to generate configurations on your own so you can drive your own growth and enable scalability to your team.

Eliminate out-of-sync data with Live-templates

CUSTOMER STORY

Non-Profit Unbound Centralizes internal documentation and eliminates out-of-sync data with Scaffolding and Reporting

Unbound shares how, for seven years, two apps have continuously helped centralize documentation, reduce errors, and simplify reporting across the organization.

Enabling millions of heroes

“Without Reporting, I’d have to plug Confluence data manually into Excel to see and count all child pages, for instance. Now I can use the page:ancestors keychain, which helps me generate these numbers much faster.”

MICHELLE RAU, TECHNICAL WRITER, KFORCE

read story

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