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Contact Views for Salesforce & JSM
Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.
Hosting Options
Server
cloud
data center

Features

Personalize your customer service

With customer information at the fingertips of your Jira Service Management team, they will have better insights to make informed decisions and be empowered to create a personalized experience for customers.
Personalize your customer service

Reduce manual tasks, improve productivity

No more context switching. With an automatic match between a Salesforce Contact and a Jira Service Management request reporter, customer information is instantly visible to your customer service team.
Reduce manual tasks, improve productivity

Security you can trust

At ServiceRocket, you can trust our security. We’ve completed the Security Self-Assessment Program and Contact Views is part of Atlassian’s Bug Bounty Program. We’ve got your back!
Security you can trust

Implementation Services

Hit the ground running. Our services start from $995 and will help you save time and deploy the Connector effectively.

Standard Configuration 

We can help you implement and configure your connector for the first time, delivering fast time to value, enabling your teams to drive better communication, efficiency and reducing error-prone interactions.

Standard Configuration + On Boarding 

Besides helping you get started, we provide on-boarding to the new functionalities and system, including how to generate configurations on your own so you can drive your own growth and enable scalability to your team.

Eliminate out-of-sync data with Live-templates

CUSTOMER STORY

Non-Profit Unbound Centralizes internal documentation and eliminates out-of-sync data with Scaffolding and Reporting

Unbound shares how, for seven years, two apps have continuously helped centralize documentation, reduce errors, and simplify reporting across the organization.

Enabling millions of heroes

“Without Reporting, I’d have to plug Confluence data manually into Excel to see and count all child pages, for instance. Now I can use the page:ancestors keychain, which helps me generate these numbers much faster.”

MICHELLE RAU, TECHNICAL WRITER, KFORCE

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