Customer Relationship Management

The problem

Different functional teams rely on different tools and platforms for their day-to-day operations. When this teams collaborate on a project, they often lack visibility of the other side. Losing context due to miscommunication is very common as well. Not to mention that it’s not cost-effective or efficient to give access to the other team’s platform simply for the sake of transparency.

Atlassian apps customer relationship management

Our solution

There’s a more effective way to connect different functional teams. With our Connectors you can close the gap between the platforms you love and your favorite Atlassian products. Bring key information from your CRM to Confluence and/or Jira and maintain transparency among users. Encourage collaboration and reduce manual updates through automatic, real-time synchronization.

Use cases

Sync Jira Service Management issues and Salesforce objects automatically, reducing the load on both ends.
Connect Salesforce to Confluence to give collaborating teams a clear view.
Give technical and non-technical users common ground to work through an issue.
Onboard new users without having to double up on platforms.
Enable live and in-context information sharing across technical, sales and marketing teams.

Benefits

Save money on both user licenses and productivity.
Maintain transparency among users, no matter which team they are part of.
Encourage collaboration and reduce manual updates through automatic, real-time synchronization.
Save your team time and your customers money with faster resolutions.
Stay on your platform of choice, seeing updates from other teams in real time. Without switching tabs.