Knowledge Management

The problem

Knowledge is a key factor that empowers people achieve great results. Siloed information equals knowledge that’s lost in space. Lack of internal rules and structure makes it challenging to find information relevant to you and your team. It's hard to foster a collaborative environment where pages aren't organized, isn't it?

Atlassian apps knowledge management

Connect platforms. Connect teams.

Atlassian apps knowledge management

Our solution

Enable organizational learning and encourage sharing of knowledge. We have smart apps that will allow you to establish an internal infrastructure that is user friendly and facilitates leveraging expertise across the organization. Improve navigation experience, review content before it is shared and grant view access depending on the context and content that is relevant to the user.

Use cases

Streamline employee on boarding and sales training with a customized content workflow.
Track user progress as they work through new material.
Keep tabs on who has access to what in Confluence, filtering by value and user.
Set up an efficient approval infrastructure, complete with a replicable process, page approval reports and page acknowledgement.

Benefits

Improve real time decision making with more accessible data.
Empower teams to act independently with the information that they need.
Boost productivity by keeping information easily accessible.
Control access to individual team members to keep things flowing.
Keep content relevant and updated for yourself, project teams and the entire organization.
Make content audits easier by staying on top of the who, what, and where of your organizational knowledge.

Featured Apps

Pathways Lite for Confluence

Create step-by-step tutorial-like structures to deliver and track content in Confluence.

Pathways Pro for Confluence

Create step-by-step tutorial-like structures to deliver and track content in Confluence.

Tracking Access for Confluence

"Hit counting" allows you to anonymously track content access.

Page Approval for Confluence

[FREE APP] A simple and flexible way of managing and processing approval of Confluence pages. This is a FREE app. Click on "Try it now" to go to our marketplace and download it.

Reporting for Confluence

Build flexible reports for your team with Confluence data without the hustle of manual work.

Visibility for Confluence

Dynamically show or hide content sections to those who will find it relevant and valuable.

Linking for Confluence

Enable one-click links to access Confluence templates, aggregate resources, and create structured content.

Redirection for Confluence

Manage Confluence traffic through automatic and timed page redirects.

Scaffolding for Confluence

Use dynamic forms and Live templates to create and manage structured pages. Most scalable form solution.

Palo Alto, California, USA

ServiceRocket Inc
2741 Middlefield Road, Suite 200
Palo Alto, CA, 94306
(888) 707-0088

Sydney, Australia
‍
ServiceRocket Pty Ltd
Level 3
17-19 Alberta Street
Sydney, NSW, 2000
Australia
+61 2 9900 5700

Kuala Lumpur, Malaysia

ServiceRocket Sdn Bhd
Suite 3B-3A-3, Plaza Sentral,
Jalan Stesen Sentral 5,
Kuala Lumpur Sentral, 50470
+603 2726 2300

Santiago, Chile

ServiceRocket SpA
Mariano Sanchez Fontecilla 310, Office 4148
Las Condes, Santiago

London, England
‍
ServiceRocket Limited
Floor 5,
1 St Katharine's Way,
St Katharine's & Wapping,
London E1W 1UN
+447848282125

Singapore, Singapore
‍
ServiceRocket
80 Robinson Road, #02-00, Singapore 068898

TRUSTe Privacy Certification

AICPA SOC

© Copyright 2020 ServiceRocket Inc. All rights reserved. ● Privacy Policy ● Terms & Conditions