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Our promise to you:
We’ve got your back

Our Confluence and Jira apps are best in business—and so is our customer support. Most support teams don’t deliver as fast as you need. When you run into an issue that blocks your progress, the time spent trying to fix it yourself is both a frustration and a waste. Let us help you stay focused on what YOU do best.

servicerocket apps

Your work never stops and neither do we

Make the most out of your apps. When you need product support, how long are you willing to wait for them to find a solution? We're here to help you achieve and exceed expectations. Here's how we promise to help.
servicerocket apps support

Global support

We are located around the world to help you solve issues faster, any time, all the time, so you can get work done.
servicerocket apps support

Real solutions

Our friendly team is here to answer more than just questions. We'll work with you to find the best solution so you can achieve even more.
servicerocket apps support

Qualified experts

No one else comes close to our support quality and customer satisfaction, saving you lots of time and effort.


Enabling millions of heroes... like you!

Wrangling with project management issues? Challenged with managing documents? We have the right tools to meet your needs. Our team can suggest the best solution for your use case. Together, we’ll get it done.

Servicerocket apps


Drive adoption and utilization of your Atlassian software

This step-by-step guide will empower your team to exceed expectations and get the most out of Confluence or Jira while reducing adoption risk, by aligning four key actions. What four actions? Learn more.

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Atlassian Platinum Top Vendor Certificate
You are in good hands. As one of the first Atlassian partners, we've earned their badge for over 15 years. We know their products inside and out and are ready to share the knowledge.


★ ★ ★ ★

"Solid functionality, good documentation, intuitive interface, and best of all: a great support team! If you have any issue using the product, it's as easy as going to their website and spinning up a chat window. Their response time is incredibly fast, and the team definitely knows they're talking about. Champions. 11/10 would recommend."

Sales Operations Lead
★ ★ ★ ★

"Over the last year, I had three encounters with their technical support and I was positively surprised every single time. I deal with many other Confluence apps and their support and trust me if I say, that the ServiceRocket support for this app is the best I have encountered so far."

Technical writer

"★ ★ ★ ★

"We get quick and to the point support from ServiceRocket, they were kind enough to help us out on the license front so we could finish our migration without worrying about our license."

ICT Manager
★ ★ ★ ★

"Every time I have asked for their assistance I got a fast response and if needed more information was asked via mail or during a call. As soon as the use case is clear to ServiceRocket support, they get to work and the end result has so far always been a working solution. We are very satisfied with the support ServiceRocket offers!"

Operational Leader (COO)
★ ★ ★ ★

"I agree with the previous poster that the best part of the product is their support team. Their online chat functionality is very easy to use and, when needed, they've set up screen shares to get me to solutions."

Product Owner
Servicerocket apps


Consider us your sidekick

You've got Atlassian. We've got great apps. Start your free 30-day trial today. We’ll have your back, each step of the way. Solve your most important challenges with us by your side.


Meet some of your sidekicks

ServiceRocket’s stellar support team. They’re why we average a 10 NPS score.
Servicerocket apps support team 24/5
Servicerocket apps support team 24/5
Servicerocket apps support team 24/5
Servicerocket apps support team 24/5
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