ServiceRocket | Atlassian Platinum Solution Partner - Services, Apps, Training and Support

Jira Utilities

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Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.

Details

  • A workflow post function that can be attached to a Workflow transition and allows you to copy and link the current issue you are viewing. This is incredibly useful for ITIL implementations of JIRA or Support Centers, where the initial issues can be triaged, and if needed used to raise another issue for a different team.
  • A workflow post function that can create new projects. The JIRA Utilities Plugin is useful for managing large amounts of projects in JIRA, and providing consistancy and processes
  • 2 Custom Fields that allow users to be selected from a particular group
  • 2 Custom Fields related to JIRA Comments - Time To Comment and Last Comments

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