Build unstoppable, automated workflows.

Integrate Salesforce with Jira & JSM. Seamlessly and effectively.

Built to adapt to your business processes, Connector for Salesforce & Jira aligns teams around a single source of truth by streamlining cross-functional workflows.

Connector for Salesforce & Jira mapping the process.
Map
the process
Connector for Salesforce & Jira by ServiceRocket.
Create
associations
Automated workflows with Connector for Salesforce&Jira by ServiceRocket.
Automate
the Workflow
Right data. Right place.
Bi-directional, auto synchronization.
The seamless, secure two-way flow of information ensures that data is up-to-date, consolidated and easily accessible across platforms. Includes support for all custom and standard Salesforce objects, as well as unlimited record support and advanced mapping.

Increase visibility into customer issues and priorities to deliver enhanced customer service.
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Built to adapt to your business processes

Features Overview

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Easy user interface

Most intuitive user, admin and configuration interface in the Atlassian ecosystem. Take the hassle out of integrating two powerful apps together.

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Many-to-many associations

Associate one Salesforce Object to many Jira Issues and vice versa. Being able to create multiple-to-multiple relationships between records.

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Automated Workflows

Salesforce Triggers and Jira Post Functions enable you to automate complex business workflows in just a few clicks.

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Bi-directional Synchronization

Two-way flow of information when you need it and customization capabilities for manual pull and push actions at a field level.

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24/7 Global Support

All of our products include our best-in-class customer support (including our trials). We can help you succeed expectations, we've got your back!

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Custom records support

No matter what your business case is (or how complicated it might seem) our support for custom Salesforce Objects and Jira Issues will cater for it.

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Align cross-functional teams around a single source of truth.

Watch this demo to see how it works

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AND THAT'S NOT EVERYTHING

More reasons to love the connector.

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Analytics and reporting features

Instantly get the data you need where you work while providing the reports your teams’ need.

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Full Jira compatibility

Connector is compatible with all hosting types (Cloud, Server and Data Center) and Jira flavors like JSM and Core.

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Cascading fields compatibility

Compatibility for Jira Cascading Select Lists and Salesforce Dependent Picklists ensure an easy user experience.

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License Consolidation

Reduce costs by optimizing the total number of user licenses you need to work within Salesforce and Jira.

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Salesforce Lighting enabled

No matter what Salesforce experience you are using with our Lightning and Visualforce component we'll adapt to it.

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The preferred solution by Salesforce

We are the recommended integration tool by Salesforce.

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Our most common asked questions.

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One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.