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Go Beyond Migration to Transformation

The end of Atlassian Server is coming. Support for server-based Jira and Confluence is coming to an end. You’ll no longer get support for Jira and Confluence installed in your corporate network. And for such mission critical applications, that means you need a migration plan right now.

Our brand promise:
To be the single most reliable partner in the acceleration of your growth
Maybe you are already on the path of migrating to Atlassian Cloud. Maybe you already have a plan for it. Maybe you’ve already tried and failed. 
ServiceRocket can migrate you from Atlassian Server or Atlassian Data Center to Atlassian Cloud on time, on budget and right the first time.
Atlassian Platinum Solution Partner Enterprise Certificate
The Problem You Need to Solve
EXPERTISE BUILT-IN
As of 2024, Atlassian will no longer support the server-based versions of Jira and Confluence* but migrating isn’t just about lifting and shifting the data. You may have custom applications you’ve built for integrations to other enterprise software and licensed third-party applications which aren’t available in the Atlassian Cloud. What’s more, you only have so many resources to dedicate to this migration, the same resources that are needed for day-to-day business, sales opportunities, and customer support. 

You know migrating systems from on-premises to the cloud is a strategic opportunity. The data proves it. But you also need to address the practical side of this migration: disruptions to Jira or Confluence could seriously impact your company’s bottom line. You need to get the migration done within budget and on-time. 

* Atlassian still supports their Data Center version which is intended for customers that have requirements to keep their data under their sole control.
Capacity Usage
40%

Increase

Return of Investment
360%

Return

Guaranteed Availability
99.5%

Uptime

A Migration With Expertise Built-In
There are plenty of premier Atlassian partners who say they can migrate your Jira and Confluence to the cloud, but none are as experienced as ServiceRocket. With two decades of experience, our consultants and engineers have solved many challenges that internal teams, and even other providers, haven’t even seen. Those years of Atlassian and migration experience translates to proven expertise that we leverage to make sure your migration, whether fixing a failed attempt or starting from scratch, is accomplished on time and on budget. 
With ServiceRocket, You’ll Get Certainty The First Time
Although many businesses have made the decision to move to the cloud, most of those decisions are made under a fundamental assumption: they can get the migration done right the first time. Unfortunately, those businesses find out otherwise when they try to migrate themselves, and don’t have the skills they need, or choose a partner that doesn’t have that built-in expertise. With ServiceRocket, our two decades of experience with cloud migrations assure a successful project the first time. 
That’s Certainty Built In
How Can ServiceRocket Help You?
To start, we need to know what you need to do. Pick from a path below to help us get you to the information you need to make a decision about your migration partner.
Your Jira and Confluence Can Be Cloud-Based

You don’t have any regulatory requirements to keep your Atlassian data on your own hardware. And, you’d rather not have to worry about upgrades and updates anymore. 

I Just Want To Migrate To Atlassian Cloud »
Your Jira and Confluence Can’t Be In The Cloud

You have regulatory requirements which means you can’t migrate your Atlassian server to the cloud. You need to keep it in a data center, where it’s under your control.

I Want To Migrate To Atlassian Data Center »
You Want To Do More Than Just Migrate To The Cloud

You know you need your Jira and Confluence migrated to the Atlassian Cloud but you also want to work with a partner that can help you evaluate how to improve your business by leveraging this move to the cloud.

I Want To Transform My Business »

We’re always looking for partners who are reliable and give us confidence that they will deliver exactly what they promise. ServiceRocket has proven repeatedly to have the knowledge, expertise, and customer.-first approach to complex technology challenges that let us know they’re the rock for us to lean on.”

APPLICATION ANALYST, QANTAS
Jared Winter
The Certainty Of Success Is Built In To Your Migration With Our Proven Methodology
ON TIME. UNDER BUDGET. THE FIRST TIME.
Over two decades of Atlassian and migration experience have allowed us to shape and build a proven methodology. From our free assessment to on-going training and support, applying this methodology to your Jira and Confluence migration ensures the certainty of success. 

Let Us Get You Migrated To The Cloud
Whether you have already been through a failed migration or need to get started, ServiceRocket has a proven track record of migrating server-based Jira and Confluence to Atlassian Cloud.
Why Migrate to Jira Cloud?

Jira Cloud comes equipped with everything your growing agile development teams need to transform project management from day one, without compromising on reliability, data privacy, or compliance requirements.

Pair Jira Software Cloud Premium and Atlassian Access for an enterprise-grade solution that allows you to scale and secure content and users across your entire organization.

Let's Talk Migration/Transformation »
Why Migrate to Confluence Cloud?

Confluence Cloud features everything that cross-functional teams need to efficiently share information and work together, without compromising reliability, data privacy, or compliance.

Layer Confluence Cloud Premium with Atlassian Access for advanced admin controls and more visibility into site and space analytics.

Let's Talk Migration/Transformation »
Let Us Get You Migrated To The Data Center
You can’t go to the cloud, because of regulatory requirements, but you still need to migrate Jira and Confluence off the server-based versions. Thankfully, Atlassian is still supporting Atlassian DataCenter. Our methodology will ensure a smooth and successful migration. 
The ServiceRocket Methodology
ON TIME. UNDER BUDGET. THE FIRST TIME.
Over two decades of Atlassian and migration experience have allowed us to shape and build a proven methodology. From our free assessment to on-going training and support, applying this methodology to your Jira and Confluence migration ensures the certainty of success. 
Fit4Cloud Assessment

Tap into our Atlassian expertise, with no commitment, as you assess your options. Engage with our experts for a Fit4Cloud Assessment to understand your current situation and potential risks in moving to the Cloud.

Upgrade Requirements

Atlassian Software Environment Analysis

Environment Analysis

Cloud Product Recommendation

Migration
Viability

Let's Talk »
Discovery & Recommendation
DEFINE FUTURE STATE - TRANSFORMATION PART 1

Cut through the uncertainty. Discovery engagement starts with a full understanding of your current state, definition of your desired outcomes, and provides you with a recommended strategy and plan for your Cloud Transformation, built from our Atlassian expertise.

Project Kickoff


Current State
Review


Future State
Definition


Solution
Recommendation


Let's Talk »
Implementation & Launch
DELIVER FUTURE STATE - TRANSFORMATION PART 2

Gain peace of mind. Our legendary project management and technical expertise ensure a smooth implementation and launch.

Prepare



Test



Launch



Let's Talk »
Future State Roll-out
REALIZE FUTURE STATE - TRANSFORMATION PART 3

Ensure your future state roll-out goes smoothly. Our training and support, developed specifically for your transformation, ensures your investment's success.

Post-Live
Support

Cloud
Transformation
Training

Retrospectives


Let's Talk »
Change Management
ENABLE ONGOING SUCCESS - TRANSFORMATION PART 4

The future of business is ever-changing. Maintain a competitive edge by taking advantage of new technologies or opportunities to improve efficiency and drive innovation. Our consultants will help you navigate change successfully.

Enterprise
Support

Customer
Success

Continuous
Innovation

Let's Talk »
Fit for Cloud Asessment

Tap into our Atlassian expertise, with no commitment, as you assess your options.  Engage with our experts for a Fit for Cloud Assessment to understand your current situation and potential risks in moving to the Cloud.

Certainty

Viability for Cloud Migration
Upgrade Requirements
Estimated Work Effort
Jira and Confluence System Analysis
Recommended Product

Atlassian Cloud Expertise

• Atlassian's first partner
• Certified Platinum in North America and APAC
• Trusted by Atlassian and their largest customers

Discovery and Recommendation

Cut through the uncertainty of  what you should do. Our Discovery engagement starts with a full understanding of your current state, definition of your desired outcomes, and provides you with a recommended strategy and plan for your cloud transformation, built from our Atlassian expertise.

Kickoff

• Project kickoff with all teams and stakeholders
• Explore environment, setup projects and confluence spaces.
• Review plan and SOW
• Confirm objectives and requirements for success.

Current State Review

• Current technical and business capabilities
• Issues
• Workflows
• User & Security

Future State Definition

• Desired future state technical and business capabilities
• Processes, tools, and automations to reach future state

Solution Recommendation

• Solution analysis and recommendations
• Review and Feedback
• Prioritization matrix

Implementation & Launch

Gain peace of mind knowing that your implementation is in the hand of ServiceRocket experts. Our legendary project management combined with our technical expertise ensure no surprises along the way.

ServiceRocket Values

• Delight the Customer
• Share the knowledge.
• Build process to drive outcomes.
• Think team.
• Talk Straight

Project Empathy

• Transparent and Open communication
• No surprises
• Customer empathy
• Do onto our customers as they want done onto them

Atlassian Cloud Expertise

• Atlassian's first partner
• Certified Platinum in North America and APAC
• Trusted by Atlassian and their largest customers

Project Security

• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx

Ongoing Success

Enable your companies ongoing success pass the rollout. Our training and support, developed specifically for your transformation, ensures the success of your investment

Customer Training

• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx

Customer

• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx
• xxxxxx

Resources to Help you Navigate the Journey
RESOURCES
The Unmatchable ROI of Atlassian Cloud

• A clear analysis of the total cost of ownership of cloud vs. on-premise implementation of Atlassian applications.

• Why cloud implementations are 3.6 times less costly than on-premise (no matter how big enterprises maybe).

• The pitfalls and challenges in migrating to the cloud and why this is fraught with risks.

Get the Ebook »
WEBINAR
Ensuring a Successful Cloud Migration

What makes migrations fail? Learn about the most common issues, how to avoid them, and migrate to Jira Cloud with peace of mind.

Learn More »
NICE WORK! PODCAST EPISODE 62
Architecting a Successful Jira Cloud Migration

If you've been running your Atlassian stack on Server or Data Center, you've probably heard the buzz about migrating to Cloud. But rather than just telling you about the benefits of moving to Cloud — better cost control, easier upgrades, and effortless scale – we want to show you why it's the smart move by walking you through our own experience with the upgrade.

Listen Here »
Cloud Transformation Resources
Ebook
How to Scale Your Organization with Atlassian Cloud
FORRESTER REPORT
The Total Economic Impact of Atlassian Cloud
DATASHEET
Key Differentiators Between Atlassian Cloud and Server
WHITEPAPER
8 Atlassian Cloud Myths Busted
Checklist
Planning your Migration to Atlassian Cloud: A Step-by-step Checklist
REPORT
What Atlassian Customers Say About Moving to Cloud
EBOOK
5 Reasons to Move to the Cloud
BLOG CONTENT
The Hidden Benefits of Moving to Cloud
Content from our Blog
Make Sure Your Atlassian Cloud Migration is More Than Just Moving Data
5 min
Make Sure Your Atlassian Cloud Migration Is More Than Just Moving Data
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
Pave the Road to a Successful Atlassian Cloud Migration
5 min
Pave the Road to a Successful Atlassian Cloud Migration
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
Are you Ready to Migrate to Atlassian Cloud?
5 min
Are You Ready to Migrate to Atlassian Cloud?
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
Our Customers Say the Nicest Things

We’re always looking for partners who are reliable and give us confidence that they will deliver exactly what they promise. ServiceRocket has proven repeatedly to have the knowledge, expertise, and customer.-first approach to complex technology challenges that let us know they’re the rock for us to lean on.”

APPLICATION ANALYST, QANTAS
Jared Winter

ServiceRocket are a bunch of highly professional, creative and (above all) technically proficient guys. It was simply a pleasure working with them. We just concluded the first phase of a very challenging implementation for the largest group whithin Cisco.... a one of its kind enterprise social networking Wiki, integrated with a registration component for live and virtual events. The ServiceRocket team executed as promised - exceeding all expectations!”

OFFICE OF STRATEGY AND PLANNING, CISCO
Manoj Sinha

For us was important to work with a partner who connected with and reinforced the transformation in our organization. We had tight timeframes and a complex environment to work with. ServiceRocket worked closely with our teams, so as a company we grew our capability to improve self-management, rather than just having a new solution in place.”

DIRECTOR OF GLOBAL IT SERVICE DELIVERY AND WORKPLACE TECHNOLOGY
Migrating to Data Center?

Need to stay in a self-managed environment? Leverage ServiceRocket's deep Atlassian expertise to do the heavy lifting in your enterprise's migration to Data Center.

Let's Talk »
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