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Managed Services

Our Atlassian-certified technical support teams keep your business systems delivering value. As an Atlassian Platinum Solution Partner and Platinum Marketplace Partner, our expertise is evident while providing on-demand system administration to mission critical configurations to custom development and beyond, whether Atlassian cloud, server, or data center applications.
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Drive adoption

Support your teams by:
  • Making sure that your Atlassian tools quickly adapt after launch to meet unanticipated requirements.
  • Having someone available anytime to answer questions.
  • Providing expert troubleshooting.
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Minimize risk

Be confident:
  • You always have someone available to help.
  • We regularly upgrade your Atlassian tools to supported versions.
  • You receive security patches.
  • Your tools use best practices to maximize availability and performance.
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Maximize productivity

Drive maximum value by:
  • Continuously optimizing your system without you wasting time on it.
  • Scaling up or down your amount of administration.
  • Providing tools configured to match your workflow rather than forcing you to change the way you work.
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Key deliverables:

  • Hosting Services
  • Configure servers to optimize performance
  • Monitor services
  • Conduct security audits
  • Manage permissions, users and groups, including adding, modifying and deactivating users
  • Manage Confluence spaces and Jira projects
  • Install, troubleshoot, add, and restart necessary applications
  • Implement customizations
  • Support custom ServiceRocket apps
  • Conduct application upgrades and install security patches
  • Backup and restore applications
  • Set up new environment (e.g. staging) when necessary
  • Deliver usage and performance reports
  • 24x7 Support
  • Server, Data Center, and Cloud

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