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Hosting, administration, support for Server, Data Center and Cloud
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Reduce context switching. Integrate Jira with your main platforms.
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Encourage collaboration. Turn pages into structured, beautiful documents.
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Stories of how ServiceRocket helps software companies grow and enterprises do more with software
Webinars
Amplify disruptive technologies and software through webinar topics on customer training and adoption
Nice Work! Podcast
An Atlassian Ecosystem Podcast features technologists, business experts, and other interesting leaders, thinkers, and voices in the Atlassian Ecosystem
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Managed Services
ServiceRocket's managed services takes care of your Atlassian systems so you can focus on building your business.
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Drive adoption
Support your teams by:
Ensuring your Atlassian tools quickly adapt afterlaunch to meet unanticipated requirements.
Having someone available anytime to answerquestions.
Providing expert troubleshooting.
Minimize risk
Be confident:
You always have someone available to help.
We regularly upgrade your Atlassian tools tosupported versions.
You receive security patches.
Your tools use best practices to maximizeavailability and performance.
Maximize productivity
Drive maximum value by:
Continuously optimizing your system without youwasting time on it.
Scaling up or down your amount ofadministration.
Providing tools configured to match yourworkflow rather than
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Key deliverables:
Hosting Services
Configure servers to optimize performance
Monitor services
Conduct security audits
Manage permissions, users and groups, including adding, modifying and deactivating users
Manage Confluence spaces and Jira projects
Install, troubleshoot, add, and restart necessary applications
Implement customizations not requiring major development
Support custom ServiceRocket apps
Conduct application upgrades and install security patches
Backup and restore applications
Set up new environment (e.g. staging) when necessary
Deliver usage and performance reports
24x7 Support
Server, Data Center, and Cloud
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