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Solutions
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Consulting
Advisory services, workshops, upgrades and many more services
Training
Private, public and customized trainings
Managed Services
Hosting, administration, support for Server, Data Center and Cloud
Licensing
License procurement, account management and more
Apps
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Jira Apps
Reduce context switching. Integrate Jira with your main platforms.
Problems We Solve
What’s your challenge? We’ll help you find the apps to solve it.
Apps Support ⬏
Need help? We’ve got your back. Visit our Support Portal.
Confluence Apps
Encourage collaboration. Turn pages into structured, beautiful documents.
Resources
Blog
Software Adoption tips and best practices to get the most of your Atlassian Ecosystem products
Case Studies
Stories of how ServiceRocket helps software companies grow and enterprises do more with software
Webinars
Amplify disruptive technologies and software through webinar topics on customer training and adoption
Nice Work! Podcast
An Atlassian Ecosystem Podcast features technologists, business experts, and other interesting leaders, thinkers, and voices in the Atlassian Ecosystem
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Managed Services
ServiceRocket's managed services takes care of your Atlassian systems so you can focus on building your business.
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Drive adoption
Support your teams by:
Ensuring your Atlassian tools quickly adapt after launch to meet unanticipated requirements.
Having someone available anytime to answer questions.
Providing expert troubleshooting.
Minimize risk
Be confident:
You always have someone available to help.
We regularly upgrade your Atlassian tools to supported versions.
You receive security patches.
Your tools use best practices to maximize availability and performance.
Maximize productivity
Drive maximum value by:
Continuously optimizing your system without you wasting time on it.
Scaling up or down your amount of administration.
Providing tools configured to match your workflow rather than forcing you to change the way you work.
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Key deliverables:
Hosting Services
Configure servers to optimize performance
Monitor services
Conduct security audits
Manage permissions, users and groups, including adding, modifying and deactivating users
Manage Confluence spaces and Jira projects
Install, troubleshoot, add, and restart necessary applications
Implement customizations not requiring major development
Support custom ServiceRocket apps
Conduct application upgrades and install security patches
Backup and restore applications
Set up new environment (e.g. staging) when necessary
Deliver usage and performance reports
24x7 Support
Server, Data Center, and Cloud
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