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Consulting

Advisory services, workshops, upgrades and many more services

Training

Private, public and customized trainings

Managed Services

Hosting, administration, support for Server, Data Center and Cloud

Licensing

License procurement, account management and more

Atlassian Migration

Improve efficiency and drive innovation with the power of the Cloud

Atlassian for Marketing

Move beyond linear project management to true Agile marketing

ServiceNow to JSM

Discover the ServiceNow alternative built on Jira, that brings your teams together

Apps

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Jira Apps

Reduce context switching. Integrate Jira with your main platforms.

Apps
Documentation ⬏

Get your apps up and running in no time.

Apps Support ⬏

Need help? We’ve got your back. Visit our Support Portal.

Confluence Apps

Encourage collaboration. Turn pages into structured, beautiful documents.  

Apps Services

Need help with an implementation or migration? Check our service offerings.

Our Brand Promise

Here's how we promise to help you: We've got your back!

Resources

Blog

Software Adoption tips and best practices to get the most of your Atlassian Ecosystem products

Case Studies

Stories of how ServiceRocket helps software companies grow and enterprises do more with software

Webinars

Amplify disruptive technologies and software through webinar topics on customer training and adoption

Nice Work! Podcast

An Atlassian Ecosystem Podcast features technologists, business experts, and other interesting leaders, thinkers, and voices in the Atlassian Ecosystem

Ultimate Guide to our Atlassian Apps

ServiceRocket delivers powerful, yet simple-to-use apps with the best customer support in the Atlassian ecosystem. Every day.

Company

About ServiceRocket

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Managed Services

Our Atlassian-certified technical support teams keep your business systems delivering value. As an Atlassian Platinum Solution Partner and Platinum Marketplace Partner, our expertise is evident while providing on-demand system administration to mission critical configurations to custom development and beyond, whether Atlassian cloud, server, or data center applications.
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Drive adoption

Support your teams by:
  • Making sure that your Atlassian tools quickly adapt after launch to meet unanticipated requirements.
  • Having someone available anytime to answer questions.
  • Providing expert troubleshooting.
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Minimize risk

Be confident:
  • You always have someone available to help.
  • We regularly upgrade your Atlassian tools to supported versions.
  • You receive security patches.
  • Your tools use best practices to maximize availability and performance.
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Maximize productivity

Drive maximum value by:
  • Continuously optimizing your system without you wasting time on it.
  • Scaling up or down your amount of administration.
  • Providing tools configured to match your workflow rather than forcing you to change the way you work.
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Key deliverables:

  • Hosting Services
  • Configure servers to optimize performance
  • Monitor services
  • Conduct security audits
  • Manage permissions, users and groups, including adding, modifying and deactivating users
  • Manage Confluence spaces and Jira projects
  • Install, troubleshoot, add, and restart necessary applications
  • Implement customizations
  • Support custom ServiceRocket apps
  • Conduct application upgrades and install security patches
  • Backup and restore applications
  • Set up new environment (e.g. staging) when necessary
  • Deliver usage and performance reports
  • 24x7 Support
  • Server, Data Center, and Cloud

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Solutions
Consulting
Training
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Licensing
Atlassian Migration
Atlassian for Marketing
ServiceNow to JSM
Apps
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Apps Services
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Support Portal
Documentation
Blog
Nice Work! Podcast
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About ServiceRocket
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Palo Alto, California, USA

ServiceRocket Inc
2741 Middlefield Road, Suite 200
Palo Alto, CA, 94306
(888) 707-0088
Sydney, Australia
‍
ServiceRocket Pty Ltd
Level 3
17-19 Alberta Street
Sydney, NSW, 2000
Australia
+61 2 9900 5700
Kuala Lumpur, Malaysia

ServiceRocket Sdn Bhd
Suite 3B-3A-3, Plaza Sentral,
Jalan Stesen Sentral 5,
Kuala Lumpur Sentral, 50470
+603 2726 2300
Santiago, Chile

ServiceRocket SpA
Mariano Sanchez Fontecilla 310, Office 4148
Las Condes, Santiago

London, England
‍
ServiceRocket Limited
Floor 5,
1 St Katharine's Way,
St Katharine's & Wapping,
London E1W 1UN
+447848282125
Singapore, Singapore
‍
ServiceRocket
80 Robinson Road, #02-00, Singapore 068898
Toronto, Canada
‍
ServiceRocket
40 King Street West, Suite 5800 Toronto, ON, Canada
M5H 1H1
Bengaluru, India
‍
ServiceRocket (India) Private Limited
C 802 August Park Kaggadaspura, Main Road C V Raman Nagar Bagalore Karnataka India 560093
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