How can we help?

Search

How can we help?

Back

Click here to chat with our
support team now

Back

How can we help?

Contact our Solutions team

Back

Contact our Apps team

Back
Back

Click here to chat with our
support team now

Back

Managed Services

ServiceRocket's managed services takes care of your Atlassian systems so you can focus on building your business.
GET STARTED
Two different groups made up of two happy Rocketeers (ServiceRocket workers) sitting at two different tables in a workspace. One group is helping  acustomer.

Drive adoption

Support your teams by:
  • Ensuring your Atlassian tools quickly adapt after launch to meet unanticipated requirements.
  • Having someone available anytime to answer questions.
  • Providing expert troubleshooting.
Icon of a shield with a lock, representing the minimization of risks with Managed Services.

Minimize risk

Be confident:
  • You always have someone available to help.
  • We regularly upgrade your Atlassian tools to supported versions.
  • You receive security patches.
  • Your tools use best practices to maximize availability and performance.
multicolored graph with a growing green arrow representing productivity.

Maximize productivity

Drive maximum value by:
  • Continuously optimizing your system without you wasting time on it.
  • Scaling up or down your amount of administration.
  • Providing tools configured to match your workflow rather than forcing you to change the way you work.
Three happy ServiceRocket workers sitting at the table at the office.
Trusted by
Qantas Airways logo
Morgan Stanley logo
Quinstreet logo

Key deliverables:

  • Hosting Services
  • Configure servers to optimize performance
  • Monitor services
  • Conduct security audits
  • Manage permissions, users and groups, including adding, modifying and deactivating users
  • Manage Confluence spaces and Jira projects
  • Install, troubleshoot, add, and restart necessary applications
  • Implement customizations not requiring major development
  • Support custom ServiceRocket apps
  • Conduct application upgrades and install security patches
  • Backup and restore applications
  • Set up new environment (e.g. staging) when necessary
  • Deliver usage and performance reports
  • 24x7 Support
  • Server, Data Center, and Cloud

Don't see what you
are looking for?

Contact Us