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Adoption Blog
APPS
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HOW-TO
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FEATURED
ITSM
August 2, 2022
4 min
read
Top Five Reasons To Migrate From ServiceNow to Atlassian Jira Service Management (JSM)
Find out the top five reasons why migrating from ServiceNow to Atlassian JSM is the best option for your business now and in the future.
ServiceRocket Team
Cross-Team Collaboration
Read »
LATEST POSTS
MOST POPULAR
WEBINARS
December 15, 2022
1 min
How to Take Advantage of the Top ITSM Trends with Jira Service Management
WEBINARS
December 12, 2022
1 min
Beyond Migration: Consolidating Your Atlassian Licenses Into a Single Cloud Instance
ITSM
December 6, 2022
4 min.
Ultimate Guide to ServiceRocket Apps for JSM
WEBINARS
September 27, 2022
1 min
A Better ITSM Platform for a Better Business: How JSM Succeeds Where ServiceNow Falls Short
WEBINARS
September 26, 2022
1 min
Beyond Migration: 5 Ways to Take Full Advantage of Atlassian Cloud
APPS
November 3, 2021
3.5 min
Say Hello to a Truly Transformative Reporting Tool for Confluence Cloud
APPS
April 17, 2021
8 min
New to the Atlassian Marketplace? Here's Our Full Guide
APPS
November 22, 2021
3 min
Publish Confluence Pages to Salesforce and Centralize your Knowledge Base
APPS
February 4, 2021
6 min
Why Connecting Salesforce with Atlassian Applications Makes Business Sense
APPS
September 7, 2021
2 min
Integrate ITSM Surveys with JSM and Improve Customer Feedback
Receive tips, strategies, news & announcements to stay up to date.
Our news, updates, tutorials, delivered to your inbox weekly.
APPS
See all articles »
APPS
January 4, 2022
2 min.
Teams Collaborate in Workplace and Get Work Done in Jira. It's Time to Connect Them.
With Connector for Workplace & Jira, team members easily stay on top of Jira projects within the context of Workplace.
Gretchen Pawloski
Product Marketing Senior Lead
Read More »
APPS
November 22, 2021
3 min
Publish Confluence Pages to Salesforce and Centralize your Knowledge Base
Publisher for Confluence Cloud to Salesforce: The only app in the Atlassian ecosystem to enable Confluence to be the document source for Salesforce.
Nel B
Senior Content Writer
Read More »
APPS
November 3, 2021
3.5 min
Say Hello to a Truly Transformative Reporting Tool for Confluence Cloud
Reporting for Confluence Cloud by ServiceRocket democratizes Confluence data across your organization, making reporting easier and more accessible for everyone, not just power users.
Gretchen Pawloski
Product Marketing Senior Lead
Read More »
HOW-TO
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HOW-TO
March 2, 2022
3.5 min
How to Enable Cross-Platform Customer-Facing Teams to Quickly Resolve Customer Issues
Close the loop between your tech support, development, and product teams who are using different platforms using two ServiceRocket apps.
Aidin Mahmoodi
Product Manager
Read »
HOW-TO
December 20, 2021
2 min.
Create Sophisticated, Scalable Micro-Systems on Top of Confluence
This powerful app duo is the backbone of any successful wiki structure for collaborating teams. Standardize content creation, get actionable insights.
Aidin Mahmoodi
Product Manager
Read »
HOW-TO
October 13, 2020
8 min
Jira Tips: Cascading Select Fields and the Evolution of Jira
Almost 15 years ago, Jira custom fields feature was introduced. Different types of custom fields evolved, gradually improving how they displayed their data and how they could be used in searches.
Matt Doar
Lead, Atlassian Consulting
Read »
OUR APPS
Try Free our Connector for Salesforce & Jira
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WEBINARS
May 11, 2022
1 min
Beyond Migration: Consolidating Your Atlassian Licenses Into a Single Cloud Instance
Learn the benefits of migrating and consolidating your Atlassian licenses Into a single cloud instance and the different consolidation strategies and tools available.
ServiceRocket Team
Cross-Team Collaboration
Read More »
WEBINARS
May 11, 2022
1 min
How to Take Advantage of the Top ITSM Trends with Jira Service Management
Learn how platforms that incorporate the latest tech trends and features can improve your organization’s processes, productivity and ROI.
ServiceRocket Team
Cross-Team Collaboration
Read More »
WEBINARS
May 11, 2022
1 min
A Better ITSM Platform for a Better Business: How JSM Succeeds Where ServiceNow Falls Short
Unless your ITSM system is interoperable with other key systems, agility is undermined. What’s needed is a holistic approach to ITSM solutions.
ServiceRocket Team
Cross-Team Collaboration
Read More »
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August 4, 2021
5 min
Setting Up Nginx as a Proxy Cache for JIRA
When an application like JIRA receives a request from a user it does not have a lot of options regarding how it responds.
Gretchen Pawloski
Product Marketing Senior Lead
Read More »
August 4, 2021
5 min
Stop Using Email and Start Using JIRA for Approvals
We live in email for contacts, calendaring, communication, and collaboration. So it’s natural to want to use it for approvals, too.
Gretchen Pawloski
Product Marketing Senior Lead
Read More »
November 12, 2021
10 min
How to Setup Atlassian Access And Integrate With Okta in Less Than 8 Minutes
Atlassian Access is a new Identity Management on Cloud released just recently, to replace the Identity Manager.
Foogie Sim
Manager, Solution Management
Read More »
CLOUD
See all articles »
CLOUD
July 6, 2022
4 min
Ensure the Long-Term Success of Your Atlassian Cloud Migration
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
ServiceRocket Team
Cross-Team Collaboration
Read More »
CLOUD
June 13, 2022
5 min
Make Sure Your Atlassian Cloud Migration Is More Than Just Moving Data
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
ServiceRocket Team
Cross-Team Collaboration
Read More »
CLOUD
June 1, 2022
5 min
Pave the Road to a Successful Atlassian Cloud Migration
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
ServiceRocket Team
Cross-Team Collaboration
Read More »