ServiceRocket | Atlassian Platinum Solution Partner - Services, Apps, Training and Support

Salesforce and Jira Server Connector

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Salesforce and Jira Server Connector

Helping teams reduce silos, increase collaboration and deliver results are the outcomes our apps help you achieve. ServiceRocket Apps and Connectors extend and integrate Jira and Confluence into your environment, helping you get work done.

A window to the other side

Let your Salesforce users to see the progress of escalated cases directly from within Salesforce without the need to redirect them to Jira.

Take collaboration to the next level

Seamless communication is the pillar of collaboration. Our connector allows your users on both sites to easily communicate via comment synchronization and even filter the communication.

Details

Let your Salesforce users see the progress of escalated cases directly from within Salesforce without the need to redirect them to Jira.

Seamless communication is the pillar of collaboration. Our connector allows your users on both sites to easily communicate via comment synchronization and even filter the communication.

More details

Do you value cross-team work and having transparency in communication? Our Connector provides a seamless collaboration solution to communicate and work on escalations efficiently. With advanced features, documentation and around the clock support, this connector is all you need to integrate your teams.

The benefits include:

  • Teams can communicate and work together.
  • Field mapping enables you to control the flow of the data.
  • Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce.

Key features:

  • Create Salesforce objects from Jira and vice versa.
  • Automated synchronization.
  • Bi-directional aggregated comment synchronization.
  • Attachment synchronization.

Use cases:

  • Want to know how DoubleDutch delivers exceptional service using the connector? Check out the case study.

Need more help?

  • Check out our implementation services here.
  • Join our Jam Session today, for a live demo.

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