How Greenfield Online Implemented a Change Management System Using Jira
Greenfield Online needed to introduce a global change management system that would allow them to store detailed information on customer change requests, allowing them to monitor sales and delivery processes. The solution needed to be flexible and easily administered.
“ServiceRocket provided the crucial link between our IT staff and the successful implementation of the Atlassian JIRA issue tracking platform. ServiceRocket’s consultants provided services over a period of several months, continually demonstrating an ability to meet our high expectations of customer service and technical expertise.”
About the Company
Greenfield online is a community that enables consumers to express their ideas regarding products and services by participating in surveys.