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Build unstoppable, automated workflows.

Bring DevOps & IT Together to Deliver Great Service Fast with JSM

MIGRATE FROM SERVICENOW TO JSM

Discover the ServiceNow alternative built on Jira, for a fraction of the price. Jira Service Management (JSM) delivers ITSM  practices like request, incident, problem, change and configuration management.

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ServiceRocket: We've Got your Back | Security | Support | Education
Our brand promise:
To be the single most reliable partner in the acceleration of your growth
Why Partner with ServiceRocket as your Atlassian Migration Partner?
EXPERTISE BUILT IN
Migrations to a new IT operations platform are rarely straightforward. They require expertise and a comprehensive plan to be truly successful.

We're here to make it happen.Our deep Atlassian expertise is built into every solution, process, and service we provide. That's how we deliver peace of mind to you.
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Benefits of Choosing JSM
Connect Dev & IT Icon
Connect Dev & IT on a Unified Platform
Empower Diverse Teams Icon
Modern Work Management Platform
Transparent Pricing Icon
Faster Time to Value
Modern Work Management Platform Icon
Transparent Pricing Model & Renewals
Fill In Service Gaps Icon
Empower Teams to Deliver Value Fast
Faster Time To Value
Flexible Workflows
SUCCESS BUILT-IN
The ServiceRocket Methodology
JSM Migration Assessment

Tap into our Atlassian expertise, with no commitment, as you assess your options. Engage with our experts for a JSM Migration Assessment to understand your current situation and potential risk in moving to the Jira Service Management.

Migration Requirement + ServiceNow Environment Analysis + Estimate Work Effort + JSM Recommendation + Migration Viability

Migration Requirement

ServiceNow Environment Analysis

Estimate Work Effort

JSM Recommendation

Migration
Viability

Let's Talk »
ServiceNow Environment Analysis

Cut through the uncertainty. Our discovery engagement starts with a full understanding of your current state, definition of your desired outcomes, and provides you with a recommended strategy and plan for your JSM Migration, built from our Atlassian expertise.

Project Kickoff


Current State
Review


Future State
Definition


Let's Talk »
Implementation & Launch

Gain peace of mind. Our legendary project management and technical expertise ensure a smooth migration, implementation, and launch.

Prepare



Test



Launch



Let's Talk »
Future State Roll-out

Ensure your future state roll-out goes smoothly. Our training and support, developed specifically for your migration to JSM, ensures your investment’s success.

Communication Plan

Migrate to New Platform

Final Roll Out

Let's Talk »
Change Management

The future of business is ever-changing. Maintain a competitive edge by taking advantage of new technologies or opportunities to improve efficiency. Our consultants will help you navigate change successfully.

Enterprise
Support

Customer
Success

Continuous
Innovation

Let's Talk »
ServiceNow to JSM Migration Resources
GUIDE
The Future of ITSM is Agile
A practical guide for working with ITIL® 4 and Atlassian

ITIL 4 is the beginning of a new paradigm shift for IT teams. It guides teams into a holistic, business and customer-value frame of reference, andencourages a more adaptable approach based on what your team needs, andhow your team works

Get the Guide »
The Total Economic Impact of Atlassian for ITSM
REPORT
The Total Economic Impact of Atlassian for ITSM
Download the Report »
The State of Incident Management Report 2021
REPORT
The State of Incident Management Report 2021
Download the Report »
THe Forrester Wave: Enterprise Service Management, Q4 2021
REPORT
The Forrester Wave: Enterprise Service Management, Q4
Learn More ↗
Deliver Value Quickly
Video: Entering the next phase of Atlassian ITSM
Ready to Move
to JSM?

Simple to use and easy to set up, JSM offers everything IT teams need out-of-the-box including automation rules, SLAs, and ITIL-certified processes across incident, problem, and change management.

Let's Talk »